Return & Refund Policy (Boys & Girls Dresses, Suits & Coordinated Sets)

We want you to be fully satisfied with your purchase. Please read our policy carefully:

Returns

  • Returns are accepted only for unused, unwashed, and undamaged items with original tags and packaging intact.
  • Return request must be raised within 7 days of delivery.
  • Items that are customized, altered, or on clearance/sale are not eligible for return unless defective.

Exchanges

  • Exchanges are allowed for size issues or defective/damaged products, subject to stock availability.
  • If the requested size is unavailable, a refund or store credit may be issued.

Refunds

  • Refunds are processed only after the returned item passes a quality check.
  • Approved refunds will be credited within 5–10 business days to the original payment method.
  • Shipping charges (if any) are non-refundable.

Damaged or Wrong Product

  • If you receive a damaged, defective, or incorrect item, contact support within 48 hours of delivery with clear photos.

Non-Returnable Items

  • Used, washed, or altered garments
  • Items without original tags/packaging
  • Sale/discounted items (unless defective)

For return or refund assistance, contact: intanofashion@gmail.com