Return & Refund Policy (Boys & Girls Dresses, Suits & Coordinated Sets)
We want you to be fully satisfied with your purchase. Please read our policy carefully:
Returns
- Returns are accepted only for unused, unwashed, and undamaged items with original tags and packaging intact.
- Return request must be raised within 7 days of delivery.
- Items that are customized, altered, or on clearance/sale are not eligible for return unless defective.
Exchanges
- Exchanges are allowed for size issues or defective/damaged products, subject to stock availability.
- If the requested size is unavailable, a refund or store credit may be issued.
Refunds
- Refunds are processed only after the returned item passes a quality check.
- Approved refunds will be credited within 5–10 business days to the original payment method.
- Shipping charges (if any) are non-refundable.
Damaged or Wrong Product
- If you receive a damaged, defective, or incorrect item, contact support within 48 hours of delivery with clear photos.
Non-Returnable Items
- Used, washed, or altered garments
- Items without original tags/packaging
- Sale/discounted items (unless defective)
For return or refund assistance, contact: intanofashion@gmail.com